Schedule the repair. Get it approved. Get paid.
Rigbot SMS (shop management system) runs the front desk, the bays and the parts room in one place, from the first booking to the paid invoice. It's available now to a limited group of shops. Request access to join them.
Book and approve the work
Every job starts with a clear schedule and a customer who has said yes in writing.
Repair scheduling
Book repairs into bays and technicians so everyone knows what's coming in and when.
Customer approval on estimates
Send the estimate and get the customer's authorization before the work starts.
Approval after the final estimate
When the job changes, the customer approves the revised estimate before you invoice, so there are no surprises at pickup.
Know your parts room
Parts are money on a shelf. Rigbot SMS tracks every one.
Bar-coded inventory
Scan parts in and out so stock levels stay accurate without manual counts.
Pricing and costs by bucket
Group parts into buckets and update the price and cost of each one individually.
Order from vendors
Order supplies from your vendors when stock runs low.
Get paid and stay protected
Close the job, send the invoice and take payment in the same system.
Invoicing
Turn the approved work into an invoice without retyping parts or labor.
Card payments
Take credit card payments from customers right on the invoice.
Your terms on every job
Set your own terms and conditions for service and invoicing so they go out with every estimate and invoice.
Coming soon: chargeback defense
Fight back when a customer disputes a payment they authorized.
Dispute package
When a customer files a chargeback on a card payment they approved (friendly fraud), Rigbot SMS will assemble a clawback dispute package from the job's approvals, work record and invoice.
Frequently asked questions
What does limited release mean?
Rigbot SMS is live and in use with a limited group of shops. We're adding shops in batches so each one gets hands-on onboarding. Request access and we'll contact you about the next batch.
Do customers approve estimates before and after the repair?
Yes. Customers authorize the estimate before work starts, and approve again if the final estimate changes before you invoice.
Can I take card payments?
Yes. You can invoice customers and take credit card payments in Rigbot SMS.
Can I use my own terms and conditions?
Yes. You set the terms for providing service and for invoicing, and they're included on your estimates and invoices.
Works great with
Rigbot TMS
The transportation management system for owner-operators, small carriers and brokers. Book loads from a rate con in one click, keep brokers updated automatically, and send invoices the moment a load is delivered.
From $18/truck/moLearn more TelematicsRigbot ELD
Easy, compliant electronic logging for drivers and fleet managers, with unlimited GPS tracking included. Runs on the driver's own Android or iOS tablet.
From $41.67/truck/moLearn moreGet SMS for your shop
Limited release: we onboard new customers in small batches.